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File a claim with ISG Active

InsuraGuest covers up to $10,000 in medical expenses not covered by your primary health care provider.

If you were injured at one of our participating ski resorts, have sought proper medical attention and submitted a claim with your primary health care provider, please start a claim by filling out the form below. After you have submitted the form, an agent from ISG Active will reach out to you promptly to follow up with your claim. Coverage is only valid for online ticket purchases.

Here is a list of items you will need to prepare before submitting a claim.

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Medical expenses receipts including payments made by your existing insurance provider
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Your primary medical insurance policy and provider information
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Please submit claims within 30 days of accident
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Once we receive your claim, an InsuraGuest agent will reach out to you promptly.
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We will verify your ticket information and injury records with resort personel.

Fraud Warning: Any person who knowingly and with intent to defraud any insurance company or other person files an application for insurance or statement of claim containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the stated value of the claim for each such violation.

Authorization: I hereby authorize Crum & Forster, United States Fire Insurance Company or its representative, to inspect or secure copies of case history records, laboratory reports, diagnosis, prognosis, x-rays, and any other data necessary to determine eligibility of benefits. I also authorize Crum & Forster, United States Fire Insurance Company or its representative to release and share claim information including that which may be used in the identification and prevention of potential fraudulent activity to any insurance support organization, fraud information clearinghouses, designated service providers and business associates assisting in the processing of this claim. A photo static copy or facsimile of this authorization shall be deemed as effective and valid as the original. This authorization is valid for twelve (12) months from date of signature. I HAVE REVIEWED AND ACKNOWLEDGE THIS FRAUD WARNING.